Terms and Conditions

Welcome to islyne.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.


1. Eligibility

You must be at least 18 years old or have the supervision of a parent or guardian to use this site. By using islyne.com, you confirm that you meet this requirement.


2. Use of the Site

islyne.com grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the site for personal shopping purposes. Commercial use or use on behalf of any third party is prohibited unless expressly permitted by islyne.com in writing.

You agree not to:

  • Reproduce, distribute, or exploit any content from the site without prior written consent.
  • Use any automated means to access the site for any purpose without our express written permission.
  • Upload or transmit any material that infringes upon the rights of others or is unlawful, threatening, defamatory, or otherwise objectionable.

3. Account Responsibility

If you create an account on islyne.com, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.


4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.


5. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our fraud prevention department. If your order is canceled, we will notify you promptly and refund any payment received.


6. Pricing and Taxes

All prices are listed in USD and do not include applicable taxes or shipping charges. Taxes are calculated based on the shipping address and will be added to your total at checkout.


7. Shipping and Delivery

Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays).

Shipping Time: Delivery times vary based on destination and shipping method selected. Estimated delivery times are provided at checkout.

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.


8. Returns and Refunds

We accept returns within 30 days of delivery. To initiate a return, please contact our customer service team at customercare@islyne.com with your order number and reason for return.

Return Conditions:

  • Items must be unused, in their original packaging, and in the same condition as received.
  • Return shipping costs are the responsibility of the customer unless the return is due to our error.
  • Refunds will be processed within 7 days of receiving the returned item.

9. Intellectual Property

All content on islyne.com, including text, graphics, logos, images, and software, is the property of islyne.com or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.


10. Limitation of Liability

islyne.com shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products, including but not limited to damages for loss of profits, data, or other intangibles.


11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where islyne.com is registered and operates. Any disputes arising in connection with these terms shall be subject to the non-exclusive jurisdiction of the competent courts in that jurisdiction. You agree that any dispute resolution proceedings will be conducted in English, unless otherwise required by applicable law.


12. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of islyne.com following any changes indicates your acceptance of the new terms.


13. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Email: customercare@islyne.com
Address: Room 301, Unit 2, Building 4, Sanliqiao Community, Xuefu Street, Dongcheng District, Xuchang, Henan, 461002, China