Privacy Policy
At Islyne, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website islyne.com. By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of personal information:
- Identity and Contact Data: Name, email address, phone number, shipping/billing address, country, and zip/postal code.
- Order and Payment Data: Credit/debit card information (processed securely via our payment processor), transaction history.
- Technical Data: IP address, browser type, operating system, device information, and website usage behavior.
- Social Media Identifiers: If you interact with us through social platforms, we may collect your username or profile link.
We use this information to process your orders, improve your shopping experience, and provide customer support.
2. How We Use Your Information
Your personal data may be used in the following ways:
- To fulfill and manage your orders.
- To improve our website based on your feedback and behavior.
- To provide customer support and respond to inquiries efficiently.
- To send transactional emails, including order confirmations, shipping updates, and support responses.
- To send marketing emails (only if you have opted in), such as product updates or promotional offers.
You may opt out of marketing communications at any time via the “unsubscribe” link in any email or by adjusting your email settings in your account.
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with trusted service providers only in the following situations:
- To fulfill your orders (e.g., payment processors, shipping carriers).
- To comply with legal obligations or protect our legal rights.
- With third-party platforms we use to manage email newsletters, marketing, or customer service (all bound by confidentiality agreements).
Your data is handled securely and only for legitimate business purposes.
4. Your Rights and Choices
You have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Withdraw consent to marketing communications.
- Request information about how your data is used.
To exercise your rights, please contact us at customerservice@islyne.com.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic, personalize content, and improve your shopping experience. You can manage your cookie preferences in your browser settings.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and restricted access to sensitive data.
7. International Data Transfers
As a global store, your information may be processed in countries outside your residence, including countries with different data protection laws. We take appropriate safeguards to protect your information in accordance with applicable laws.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at: