Shipping Info
|
Road to the country |
Reference limitation (working day) |
|
US |
5-15 |
|
Canada |
5-14 |
|
Australia |
5-14 |
|
Germany |
5-14 |
|
Spain |
5-14 |
|
Portugal |
5-12 |
|
Austria |
5-12 |
|
Belgium |
5-12 |
|
The Netherlands |
6-12 |
|
Lithuania |
6-12 |
|
Slovakia |
6-12 |
|
Poland |
6-12 |
|
Slovenia |
6-12 |
|
Estonia |
6-12 |
|
Finland |
6-12 |
|
Greece |
6-12 |
|
Czech |
6-12 |
|
Bulgaria |
6-12 |
|
Romania |
6-12 |
|
Ireland |
6-11 |
|
Sweden |
6-11 |
|
Latvia |
6-11 |
|
Denmark |
6-11 |
|
Monaco |
6-11 |
|
Hungary |
6-11 |
|
Croatia |
6-11 |
|
Luxembourg |
6-11 |
|
Mexico |
7-15 |
|
France |
7-14 |
|
India |
7-15 |
|
Italy |
7-15 |
|
Brazil |
6-14 |
|
UK |
5-14 |
📦 Shipping & Delivery Policy | Islyne
At islyne, we are committed to ensuring that your order reaches you as efficiently and transparently as possible. Below, you’ll find important details to help you understand our shipping timelines, customs policies, and how to avoid delivery delays or additional costs.
🚚 Estimated Delivery Timeframes
Your delivery date may vary depending on:
- Your shipping destination
- How quickly we can prepare and assemble your items
Processing Time:
We process and dispatch all orders within 1–2 business days, Monday through Friday (excluding weekends and public holidays).
Transit Time:
Once shipped, orders typically arrive within 7–14 business days, depending on your country.
⚠️ Note: During peak seasons or holidays, delivery times may be longer due to high order volume.
🌍 International Taxes & Duties
Our product prices do not include taxes, import duties, or customs fees.
- These charges, if applicable, are the responsibility of the customer.
- Each country has its own import regulations—while many orders are delivered without additional fees, some may incur taxes or duties upon arrival.
- We are unable to control or predict these costs, and we recommend contacting your local customs office for more information.
📬 Address Accuracy & Undeliverable Packages
To ensure smooth delivery, please double-check that your shipping address is complete and accurate at checkout.
If a package is returned to our warehouse due to an incomplete or undeliverable address, we will contact you to confirm the correct details and offer reshipment. However, the customer is responsible for:
- The original shipping cost
- The return shipping charges
- Any applicable customs duties or taxes related to both shipments
✉️ Need Help?
Our team is here to assist you at every step.
For questions about shipping, delivery status, or customs charges, please contact our support team at:
📧 customercare@islyne.com
We’re happy to help!